Addressing Fraudulent Credit Card Transactions
At RBI Complaint, we understand the distress and inconvenience caused by fraudulent transactions on your credit card. Unauthorized charges can undermine your financial security and cause significant disruption. Our goal is to help you navigate the process of addressing and resolving these issues with the Reserve Bank of India (RBI).
What Constitutes a Fraudulent Transaction?
Fraudulent transactions refer to any unauthorized or suspicious charges made on your credit card. Common examples include:
Transactions made without your consent or knowledge.
Instances where your credit card details are stolen and used fraudulently.
Transactions conducted online or over the phone without physical verification of your card.
Charges made using a cloned version of your credit card.
Steps to Address Fraudulent Transactions
To resolve issues related to fraudulent transactions, follow these steps:
Regularly check your credit card or debit card statements for any unfamiliar or unauthorized charges. Immediately report any discrepancies to your bank or credit card issuer.
Contact your bank immediately via phone, online banking services, mobile banking, or by visiting a branch to block your card and prevent further unauthorized transactions.
Lodge a complaint with the National Cyber Crime Reporting Portal at cybercrime.gov.in or call their helpline number 1930. The bank will investigate the unauthorized transaction once notified.
Access the RBI Sachet platform at sachet.rbi.org.in/complaints/add to file a formal complaint about financial frauds or cybercrimes.
Keep detailed records of all communication with authorities, including dates, times, and contact details. Collect all relevant information, including your credit card statements showing the fraudulent transactions.
If you're not satisfied with your bank's response or resolution, you can escalate the complaint to the RBI Banking Ombudsman at services.india.gov.in/service/detail/lodge-complaint-with-banking-ombudsman-of-rbi or through the official Reserve Bank of India website at www.rbi.org.in.
Our Services
RBI Complaint, provides specialized assistance for handling fraudulent transactions:
We evaluate the details of the fraudulent transactions and advise on the appropriate actions to take.
We help you compile and organize the necessary documentation required to file a complaint.
Our team assists in drafting and submitting your complaint, ensuring that all relevant details are included for a thorough review.
We monitor the progress of your complaint and provide regular updates, striving for a prompt and fair resolution.
Additional Safety Measures
Timely reporting is crucial - act as quickly as possible to minimize potential losses. Remain vigilant and cautious about potential scams, particularly phishing attempts. Avoid clicking on suspicious links or providing personal information to unknown sources.
Why Choose Us?
By working with RBI Complaint, you benefit from:We offer extensive knowledge of the complaint process and provide clear, actionable guidance.
We streamline the process to ensure that your complaint is handled efficiently and effectively.
Our team is committed to advocating on your behalf and ensuring that your concerns are addressed with the urgency they deserve.
Get Started Today
Need help in settlement of your Fraudulent Credit Card Transactions?